SHIPPING AND DELIVERY POLICY

1. Order Processing Time
Orders placed through esincegourmet.com are processed as soon as possible after payment approval is received.   Your orders are delivered to cargo within 1-3 business days.

2. Cargo Process and Pricing

Orders are delivered to the address you specify through contracted cargo companies.
Shipping fee may vary according to the conditions specified during the order. Free shipping advantage may be offered during campaign periods.

3. Delivery Time

Standard delivery time varies between 3-7 business days.
There may be delays in delivery due to weather conditions, public holidays or busy periods.

4. Cargo Tracking
When your order is shipped, you will be sent a cargo tracking number. You can track the status of your order with this number.

5. Missing or Damaged Products

Check if there is any damage or missing items when receiving your cargo package.
For damaged or missing items, a report must be kept with the cargo officer and we must be contacted as soon as possible.

6. Wrong Address and Delivery Problems
esincegourmet.com is not responsible for delays caused by wrong address declaration or recipient. Make sure you enter your address information correctly so that your order arrives without any problems.

7. Return and Exchange Process
You can use your right of withdrawal after delivery and access detailed information about the return and exchange process on our Return Policy page.

esincegourmet.com is with you for safe and fast delivery!